Question by : What shoud I notice when I buy a help desk software?
It is a permanent cooperation, so I want to choose a good company, anyone can tell me what should I notice? such as price, service.
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Answer by Jean
So easy. You had better get a free software or tested one before you buy. Is it a good idea? If so, give me a best answer, thx.
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Question by : Does anyone use an HR Help Desk Software?
I’m interested in finding some HR help desk software, similar to IT Help Desk Software. Anyone know of some free or resonably priced software. I have searched the internet but what I have found has been overpriced or more than what I am looking for.
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Question by Marc R: I am looking for hosted help desk software what will maintain help tickets, hardware and software inventory?
The software must provide dashboard/analytics capabilities as well as the ability to e-mail issues into the hosted environment to manage tickets.
Best answer:
Answer by Debo
Try www.Kayako.com They have hosted solutions and ones you can purchase flat out. That is what I have done (purchased)…. I love it.
Here is a link to my help desk – client side.
www.TrialByFireDesigns.com/support
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www.charlespisano.com
Question by NoExpense: Anyone know a good free help desk software?
I’ve looked everywhere for free help desk ticketing software. Anyone use one or have a list of some that I can use?
Best answer:
Answer by Fraggle
Take a look at Request Tracker (RT) – it’s GPL. Also, Drupal has some helpdesk modules, if you’re interested in a full CMS.
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HESK is free Help Desk Software that runs with MySQL database, allowing you to quickly and easily set up a Web-based ticket support system (help desk) for your Web site. This is a brief video introduction to HESK highlighting main help desk software features and work flow. You can download your free copy of HESK from www.hesk.com
Video Rating: 4 / 5
