Support Gone Wild –

Question by jayesol87700: Can I get some help with job description?
I am a Commerce Graduate. I am working as a Technical Support Engineer in an IT company. I have 32 clients for which I resolve their issues related to the HRMS software.Clients report software related issues for which we have to co-ordinate with QA, Development, Sales and Definition Team, however I got this job since I was a Customer Service Representative with AOL (ISP-BPO).

I want to have a job where I have some clients reporting issues with software related to banking and finance, so that I can use my Technical, Managing Clients and Comerce skills.

I understand BASIC banking, basic computers. I want to know what profile/designation should I search for ?

Best answer:

Answer by mEM
Try Analyst or Systems Engineer positions… These typically are more managerial and technical liason roles.

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www.listbuilding.com Here is the wikipedia definition of a sales funnel: “A sales funnel is constructed by stacking several layers together. Typical layers include: New Opportunity Initial Communication Fact Finding Develop Solution Propose Solution Solution Evaluation Negotiation Sales Order Account Maintenance” This definition of a sales funnel probably is mostly drawn from “real world” or what is called “brick-and-mortar” businesses, and can be useful to understand as such. However, as an internet entrepreneur I think this definition is a bit outdated and leaves out one of the most important factors in a true sales funnel. If you miss this crucial element in the definition of a sales funnel you will be leaving thousands of dollars on the table every time you get a lead, or make a sale, and here’s why. Let’s look at the Wikipedia definition of a sales funnel as our jumping off point, and translate it into some real life marketing elements. I’m going o use my own internet based sales funnel as an example. New Opportunity: In an internet sales funnel, this would be something like a Joint Venture (JV) where you are able to mail your offer to someone else’s list. This is where you get access to new leads to put into your sales funnel. Initial Communication: This would be the first email that you send to that list, getting the prospect’s attention and asking them to click a link. Fact Finding: In an internet marketing sales funnel you can do your fact finding by presenting …

Question by ambrosio1001: Does anyone have any leads for custom development web-projects in Belgium?
I run a software development company in Belgium and we have good references for custom development web projects. Projects are typically done using open source (mySQL, RubyOnRails) and on low cost internet providers. Main development activities are outsourced on RentACoder, however all customer contact for definition, detailed analysis, training and support is done locally. This outsourcing is transparent for the customer, however it allows us to cut traditional prices by 30% on average.

Our projects are targeted at the SME market in the area of sales automation, admin support, extranets, planning, and so on.

We are willing to discuss fair rates for serious leads. If you’d like to hear from us, send your number to ambrosia101@hotmail.com.

Thanks

Best answer:

Answer by mithunrockey
I also own a software company here in India…

We are a group of young talented professionals who have been working inside webprojects since 1999 and have gained experience by working with the leading brand names in the industry. Now we have all come under one roof to share our expertise on the various outlets of the industry.

all our main works are done with PHP and MySQL.

if you are intrested to out source your projects please contact me at mithunrockey@gmail.com.

We never compromise quality !!!

Regards,
Mithun.K.Rockey

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I’ve researched GoPro for 5 months, and I got one for Christmas! So these are the tests and compiling of some of what I’ve learned. This is for sure something you should watch if you’re wanting to get a camera like this or if you just want to see the quality of the different tests I did: Audio quality, Picture quality, Photo burst quality, Low light quality, Underwater quality, Slow motion quality and more! After 5 months of research this is definitely the camera that came out as number one on my list, GoPro also has Spectacular customer support! The Rendering made a couple glitches in the voice overs near the end, but you can ignore that right? I hope you enjoy! Music during slowmo: “gentle marimba” by Alastair Cameron (www.cameronmusic.co.uk

Question by b1911: What to consider when buying LCD screen tv monitor? What is good/bad about the TV below and is it worth 2 buy
Hi is 1600:1 Dynamic Contrast Ratio and 8ms Response Time
good when buying a LCD screen?
The brand is OLEVIA and you can see the full details by going to: http://www.theshoppingchannel.com/product/electronics/televisions/olevia+23%22+lcd+hd+ready+tv.do?&N=100404&Ne=100025&Ns=P_DATE_CREATED

Additional Features:
- Director’s Image™ – watch programs with the rich colors and image enhancements as the director intended
- OleviaCare™ in-house tech support/customer support
- PixelWorksT DNX-Digital Natural Expression Video Processing
- 1366 x 768 Resolution (16:9 Aspect Ratio)
- 1600:1 Dynamic Contrast Ratio
- Super Fast 8ms Response Time
- 178-degree Ultra Wide Viewing Angle
- RF Inputs
- Standard definition TV, 480i, 480p, 720p, 1080i
- Video Inputs
- NTSC tuner input, HDMI, 2 component (VGA runs as second component source), VGA, shared S-video/composite
- PC Input – HDMI, VGA-1360 x 768 @60 Hz
- Vertical Speaker Position
- Easy To Use Remote Control / 3-D Comb Filte

Best answer:

Answer by shake_um
1366 x 768 Resolution (16:9 Aspect Ratio) means that it can not display 1080i as 1080i. It can only down convert it and display it as 720p. The manufacturers statement of – Standard definition TV, 480i, 480p, 720p, 1080i is deceptive, as it means it can handle these input signals, but with convert them to the native resolution. Nice how they left that detail out, huh?

Consumers need to understand that a HDTV has to be able to display all the HD signals accurately. If a TV has a native resolution of XXXX by 768, that means it CAN NOT display the BEST Resolution of HD out there, 1080. For that, you need a Native Resolution of 1920 x 1080.

It’s just like the Stereo systems out there now for $ 149 that claim to be 1000 watts. It’s a manipulation of the facts. I.E. a lie.

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Phrases you will hear a lot if you call customer service. Created by Matthew at Zendesk — @mattlatmatt @zendesk Written by: Many people at Zendesk using good old Google Docs. Produced by: Zendesk Directed by: Matthew Latkiewicz Total time spent on this video: written on Monday, shot on Wednesday, edited on Thursday. *Yet another response to the S*** Girls say meme.
Video Rating: 4 / 5

Question by : What does “Supporting an Application” mean? in customer assistant terms?
I’m applying for jobs and I would appreciate a fast response for the definition and examples of what I could jot down as I have experience in the general sales assistant (retail sector). Thanks!

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A series of quotes from Rackspace customers defining what Fanatical Support means to them.
Video Rating: 5 / 5